CONSULT PLANS OFFERED:
Customer Support Optimatization
$2,500 (One-time)Includes:
- Review of current support workflows & resolution processes
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Evaluation of tools, macros, automation, and escalation paths
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Customer communication flow assessment
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Identification of CX gaps & inefficiencies
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Clear recommendations with next steps
Deliverable:
Written summary with prioritized action items
Product & User Experience Analysis
$3,500 (One-time)Includes:
- Analysis of key performance indicators (CSAT, NPS, engagement, retention, etc.)
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User journey & experience review
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Identification of friction points and opportunities
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Data-driven recommendations for improvement
Deliverable:
Executive-ready insights report with recommendations
Training & Documentation Development
$2,000 (One-time)Includes:
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Creation of training materials for internal teams or end users
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SOPs, onboarding guides, or help documentation
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Structured, scalable documentation framework
Deliverable:
Finalized training and documentation assets
Reporting, Presentation & Document Creation
$1,250 (One-time)Includes:
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Formatting and structuring reports or presentations
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Drafting, editing, and refinement of documents
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Stakeholder-ready visuals and content
Deliverable:
Final polished documents or presentations
Whether you’re looking for focused reporting or a full customer support optimization, I’m here to help guide the next step!
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